:root{--nav: #172331;--nav-deep: #111c29;--teal: #159b9a;--teal-dark: #087e82;--teal-soft: #e6f5f5;--ink: #17263c;--muted: #617087;--line: #dce3ea;--surface: #fff;--canvas: #f5f7fa;--warning: #b75c00;--warning-bg: #fff6e8;--danger: #d83a3a;--success: #18864b;--shadow: 0 8px 24px rgba(24, 38, 60, .07);--scrollbar-track: #eef2f5;--scrollbar-thumb: #8c9ba9;--scrollbar-thumb-hover: var(--teal);--scrollbar-thumb-active: var(--teal-dark)}*{box-sizing:border-box}html{font-family:Inter,Segoe UI,Arial,sans-serif;color:var(--ink);background:var(--canvas)}body{margin:0;min-width:320px}@media(hover:hover)and (pointer:fine){*{scrollbar-color:var(--scrollbar-thumb) var(--scrollbar-track);scrollbar-width:thin}@supports selector(::-webkit-scrollbar){*{scrollbar-color:auto;scrollbar-width:auto}*::-webkit-scrollbar{width:10px;height:10px}*::-webkit-scrollbar-track,*::-webkit-scrollbar-corner{background:var(--scrollbar-track)}*::-webkit-scrollbar-thumb{min-width:28px;min-height:28px;border:2px solid 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11px;font-size:13px;color:var(--ink);background:#fff}#sd-modal textarea{min-height:130px;resize:vertical}#sd-modal .form-grid{display:grid;grid-template-columns:1fr 1fr;gap:15px}#sd-modal .dialog-actions{padding:16px 24px;border-top:1px solid var(--line);display:flex;justify-content:flex-end;gap:10px}#sd-modal .modal-error{color:#b6353e;font-size:12px;line-height:1.6;padding:0 24px 15px}.toast{z-index:200;max-width:calc(100vw - 32px)}.auth-layout{min-height:100vh;display:grid;grid-template-columns:1fr 1fr;background:#fff}.auth-story{background:linear-gradient(150deg,#111d2a,#203b48);padding:48px 11%;display:flex;flex-direction:column;color:#fff;position:relative;overflow:hidden}.auth-story:after{content:"";position:absolute;width:600px;height:600px;border:1px solid #ffffff0c;border-radius:50%;bottom:-330px;left:-120px;box-shadow:0 0 0 70px #ffffff03,0 0 0 140px #ffffff03}.auth-brand{display:flex;align-items:center;gap:12px;width:fit-content}.auth-brand .brand-mark{width:42px;height:42px;border-radius:12px;background:#fff;color:var(--sidebar)}.auth-brand .brand-name{font-size:22px}.auth-story-copy{margin:auto 0;position:relative;z-index:1}.auth-story .eyebrow{color:#75c8c1;letter-spacing:.14em;font-size:11px}.auth-story h1{font-size:clamp(32px,3.2vw,49px);line-height:1.18;max-width:540px;letter-spacing:-.035em;margin:20px 0}.auth-story p{font-size:14px;line-height:1.85;color:#b4c5d0;max-width:415px}.auth-benefits{display:grid;gap:18px;margin-top:32px;font-size:13px;color:#d7e4e8}.auth-benefits div{display:flex;align-items:center;gap:12px}.auth-benefits .ui-icon{color:#68beb4}.auth-foot{font-size:11px;color:#879fac;position:relative;z-index:1}.auth-form-pane{display:flex;align-items:center;justify-content:center;padding:40px}.auth-card{width:100%;max-width:370px}.auth-card .eyebrow{font-size:10px}.auth-card h2{font-size:27px;letter-spacing:-.025em;margin:12px 0}.auth-card>p{font-size:13px;line-height:1.7;color:var(--muted);margin-bottom:28px}.auth-card form{display:grid;gap:19px}.auth-card label{font-size:12px;font-weight:600;display:grid;gap:9px}.auth-card input{width:100%;padding:12px;border:1px solid var(--line);border-radius:5px;font-size:13px}.auth-card .primary-button{width:100%;margin-top:4px;min-height:44px}.auth-card .auth-note{font-size:11px;line-height:1.7;color:var(--muted);margin-top:24px}.auth-error{color:#ba3843;font-size:12px;margin:0}.sync-indicator{font-size:10px;color:var(--muted);display:flex;align-items:center;gap:6px}.sync-indicator:before{content:"";width:5px;height:5px;border-radius:50%;background:#40a281}.sync-icon{display:none}.sync-indicator.sync-connecting:before,.sync-indicator.sync-reconnecting:before{background:#a57924}.sync-indicator.sync-offline:before{background:#b6353e}.sync-indicator button{display:inline-flex;align-items:center;gap:4px;border:0;padding:3px 5px;color:var(--teal-dark);background:transparent;text-decoration:underline;cursor:pointer}.logout-button{min-height:36px;display:inline-flex;align-items:center;justify-content:center;gap:6px;padding:0 11px;border:1px solid #cbd6df;border-radius:7px;color:#4d5d70;background:#fff;cursor:pointer}.logout-button:hover{border-color:#d88c92;color:#9c3038;background:#fff7f7}.reply-dot{color:#bb7139;font-size:10px;display:block;margin-top:5px}.dashboard-stack,.dashboard-stack>.card,.ticket-detail-layout>.card{min-width:0}.page-heading>div{min-width:0}.page-heading h1{overflow-wrap:anywhere}.detail-side .sla-card{display:block}.detail-side .sla-card h2{display:flex;gap:8px;align-items:center}.badge.status-выполнена{background:#e6f4eb;color:#298951}.badge.status-отменена{background:#f1f2f4;color:#7a8189}@media(min-width:1600px){.live-page{padding-top:34px}.stat-card{padding:23px}}@media(max-width:1150px){.live-app{grid-template-columns:200px minmax(0,1fr)}.live-page{padding:23px 20px}.live-app .topbar{padding:0 20px}.dashboard-grid{grid-template-columns:1fr}.dashboard-stack{grid-template-columns:1fr 1fr}.ticket-filters{grid-template-columns:1fr 1fr 1fr}.ticket-detail-layout{grid-template-columns:minmax(0,1fr) 265px}.stat-grid{gap:10px}.stat-card{padding:16px}.stat-icon{display:none}}@media(max-width:800px){.live-app{grid-template-columns:1fr}.live-app .sidebar{position:fixed;left:0;top:0;width:224px;transform:translate(-100%);transition:transform .2s;z-index:40}.live-app .sidebar.mobile-open{transform:translate(0)}.sidebar-close{position:absolute;top:22px;right:12px;z-index:1;display:inline-flex;color:#fff}.mobile-backdrop{position:fixed;inset:0;z-index:30;display:block;border:0;background:#111c2970}.live-app .mobile-menu{display:inline-flex;align-items:center;justify-content:center}.live-app .topbar{height:64px;padding:0 16px;gap:10px}.live-page{padding:21px 16px}.user-summary>div,.sync-indicator .sync-state,.sync-indicator time{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.user-summary>div{display:none}.user-summary{padding:0;border:0;border-radius:50%;background:transparent}.user-summary .avatar{box-shadow:0 0 0 3px #eef3f6,0 0 0 4px #b9c7d2}.sync-indicator{min-width:24px;min-height:32px;justify-content:center}.sync-indicator:before{display:none}.sync-icon{display:block}.sync-icon-online{color:#18864b}.sync-icon-pending{color:#8a661e}.sync-icon-offline{color:#b6353e}.sync-indicator button span{display:none}.global-search input{font-size:12px}.ticket-detail-layout{grid-template-columns:1fr}.detail-side{grid-template-columns:1fr 1fr}.stat-grid{grid-template-columns:repeat(2,1fr)}.page-heading h1{font-size:24px}.auth-layout{grid-template-columns:1fr}.auth-story{display:none}.auth-form-pane{min-height:100vh;padding:28px}.page-heading{align-items:flex-start}.page-actions{flex-wrap:wrap;justify-content:flex-end}.dashboard-stack{grid-template-columns:1fr 1fr}}@media(prefers-reduced-motion:reduce){.live-app .sidebar,.bar-fill{transition:none}}@media(max-width:520px){.ticket-filters{grid-template-columns:1fr 1fr}.ticket-filters input{grid-column:1/-1}.page-heading{flex-direction:column}.page-actions{width:100%;justify-content:flex-start}.dashboard-stack,.detail-side{grid-template-columns:1fr}.stat-card strong{font-size:27px}.stat-card small{font-size:11px}.stat-note{line-height:1.5}.composer-row{align-items:flex-start;flex-direction:column}.composer-row select{width:100%;max-width:none}.composer-footer{align-items:flex-start;flex-direction:column}.live-message header{flex-wrap:wrap}.live-message header time{margin-left:0}#sd-modal .form-grid{grid-template-columns:1fr}.ticket-toolbar{align-items:flex-start}.live-bulk{flex-wrap:wrap}.live-app .global-search{min-width:0}.topbar-actions{gap:7px}.live-app .topbar{gap:5px}.user-summary{gap:6px}.logout-button{width:34px;padding:0}.logout-button span{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0)}}.danger-button{display:inline-flex;align-items:center;justify-content:center;gap:.45rem;border:1px solid #fecaca;border-radius:.55rem;background:#fff;color:#b91c1c;padding:.65rem .9rem;font:inherit;font-weight:700;cursor:pointer}.danger-button:hover{background:#fef2f2}.danger-button:disabled{cursor:wait;opacity:.6}.sd-module{display:grid;gap:20px;min-width:0}.module-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:20px}.module-heading h1{margin:3px 0 7px}.module-heading p,.module-muted,.module-footnote{color:var(--muted)}.module-heading p{margin:0;font-size:14px;line-height:1.5}.module-actions{display:flex;gap:8px;flex-wrap:wrap}.module-action{display:inline-flex;align-items:center;justify-content:center;gap:8px;white-space:nowrap}.module-export{text-decoration:none;font-size:13px}.module-registry{overflow:hidden}.module-toolbar{display:flex;align-items:center;flex-wrap:wrap;gap:15px;padding:18px;border-bottom:1px solid var(--line)}.module-toolbar h2{font-size:17px;margin:0 auto 0 0}.module-search{display:flex;align-items:center;gap:9px;color:var(--muted);min-width:220px;flex:1;max-width:460px;padding:0 12px;border:1px solid var(--line);border-radius:6px;background:#fff}.module-search:focus-within{border-color:var(--teal);box-shadow:0 0 0 3px var(--teal-soft)}.module-search input{width:100%;height:38px;border:0;outline:none;background:transparent;min-width:0;color:var(--ink);font-size:13px}.module-inline-field{display:flex;align-items:center;gap:9px;font-size:13px;color:var(--muted)}.module-inline-field select{min-height:39px;border:1px solid var(--line);border-radius:5px;padding:0 30px 0 10px;color:var(--ink);background:#fff}.module-result-count{margin-left:auto;color:var(--muted);font-size:12px;white-space:nowrap}.module-table{min-width:760px;font-size:13px}.module-table td:first-child{min-width:210px}.module-table td{padding:14px 18px;height:64px;vertical-align:middle}.module-table th{padding-inline:18px}.module-table tr:last-child td{border-bottom:0}.module-title-button{padding:0;border:0;text-align:left;background:transparent;color:var(--teal-dark);font-weight:600;cursor:pointer;line-height:1.5;overflow-wrap:anywhere}.module-title-button:hover{text-decoration:underline}.module-title-button:focus-visible{outline:2px solid var(--teal);outline-offset:4px;border-radius:2px}.module-cell-note{display:block;color:var(--muted);margin-top:4px;font-size:11px}.module-description-cell{max-width:400px;overflow-wrap:anywhere;line-height:1.5}.module-task-overdue{color:var(--danger);font-weight:600}.module-pill{font-size:11px;line-height:1.4;font-weight:600;padding:5px 8px}.module-pill.good{background:#e7f5ec;color:#18864b}.module-pill.danger{background:#feebeb;color:#be2c2c}.module-pill.warning{background:#fff3de;color:#985000}.module-pill.accent{background:#e6f5f5;color:#087e82}.module-pill.neutral{background:#eef2f5;color:#5a6b80}.module-empty{padding:56px 24px;text-align:center}.module-empty-icon{display:inline-flex;align-items:center;justify-content:center;height:48px;width:48px;border-radius:50%;background:var(--teal-soft);color:var(--teal-dark)}.module-empty-icon .ui-icon{height:23px;width:23px}.module-empty h3{margin:17px 0 8px;font-size:17px}.module-empty p{color:var(--muted);font-size:13px;margin:0;line-height:1.6}.module-article-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:0}.module-article{padding:23px;min-width:0;display:flex;flex-direction:column;border-right:1px solid var(--line);border-bottom:1px solid var(--line)}.module-article:nth-child(3n){border-right:0}.module-article-top{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.module-article h2{font-size:17px;line-height:1.45;margin:17px 0 10px}.module-article p{color:var(--muted);line-height:1.65;font-size:13px;margin:0 0 22px;overflow-wrap:anywhere;white-space:pre-line}.module-article-footer{margin-top:auto;display:flex;justify-content:space-between;gap:12px;font-size:11px;color:var(--muted)}.module-form-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.module-field{display:flex;flex-direction:column;gap:8px;font-size:13px;min-width:0;color:var(--muted)}.module-field input,.module-field textarea,.module-field select{width:100%;border:1px solid var(--line);border-radius:5px;padding:10px 11px;color:var(--ink);background:#fff;min-width:0}.module-field textarea{resize:vertical;line-height:1.6;min-height:130px}.module-field input:focus,.module-field textarea:focus,.module-field select:focus{outline:2px solid var(--teal-soft);border-color:var(--teal)}.module-field-wide{grid-column:1 / -1}.module-prose{white-space:pre-wrap;line-height:1.75;overflow-wrap:anywhere;font-size:14px}.module-article-top+.module-prose{margin-top:20px}.module-read-actions{margin-top:24px}.module-related{margin-top:24px;border-top:1px solid var(--line);padding-top:18px}.module-related h3{margin:0 0 12px;font-size:14px;display:flex;gap:9px;align-items:center}.module-related p{font-size:13px}.module-related-list{max-height:250px;overflow:auto;display:grid}.module-related-list>div{display:flex;align-items:center;justify-content:space-between;gap:18px;padding:10px 0;border-bottom:1px solid var(--line)}.module-ticket-link{display:flex;flex-direction:column;gap:5px;min-width:140px;max-width:330px;line-height:1.5;font-size:12px;overflow-wrap:anywhere}.module-ticket-link span{color:var(--ink)}.module-ticket-link strong{font-size:11px}.module-details{margin:0}.module-details>div{display:grid;grid-template-columns:145px minmax(0,1fr);gap:20px;padding:13px 0;border-bottom:1px solid var(--line)}.module-details dt{color:var(--muted);font-size:13px}.module-details dd{margin:0;overflow-wrap:anywhere}.module-metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px}.module-metric{display:flex;flex-direction:column;padding:21px;gap:12px;min-width:0}.module-metric>span{color:var(--muted);font-size:13px}.module-metric strong{font-size:31px;line-height:1;font-weight:650;letter-spacing:-.04em}.module-metric small{color:var(--muted);font-size:11px;line-height:1.5}.module-metric.danger strong{color:var(--danger)}.module-metric.warning strong{color:var(--warning)}.module-footnote{margin:-4px 0 0;font-size:12px;line-height:1.6}.module-report-toolbar{display:flex;justify-content:space-between;align-items:center;gap:15px;font-size:12px;flex-wrap:wrap}.module-report-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px;margin-top:20px}.module-breakdown{padding:23px}.module-breakdown h2,.module-report-table>h2,.module-role-guide h2{font-size:16px;margin:0 0 21px}.module-bars{display:grid;gap:18px}.module-bar-row{display:grid;grid-template-columns:1fr auto;gap:9px;font-size:12px}.module-bar-row>span{color:var(--muted)}.module-bar-track{grid-column:1 / -1;height:7px;border-radius:5px;background:#edf2f6;overflow:hidden}.module-bar-track>div{height:100%;background:linear-gradient(90deg,#17a6a2,#59c5c0);border-radius:5px}.module-report-table{margin-top:20px;overflow:hidden}.module-report-table>h2{padding:20px 20px 0}.module-role-guide{padding:23px}.module-role-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:20px}.module-role-grid strong{font-size:13px}.module-role-grid p{margin:7px 0 0;font-size:12px;line-height:1.6;color:var(--muted)}@media(max-width:1150px){.module-article-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.module-article:nth-child(3n){border-right:1px solid var(--line)}.module-article:nth-child(2n){border-right:0}.module-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:680px){.module-heading{flex-direction:column;gap:14px}.module-search{min-width:0;flex-basis:100%;max-width:none}.module-form-grid,.module-report-grid,.module-role-grid,.module-article-grid{grid-template-columns:1fr}.module-article:nth-child(n){border-right:0}.module-metric{padding:17px 14px}.module-metrics{gap:10px}.module-metric strong{font-size:28px}.module-metric>span{font-size:12px}.module-metric small{font-size:10px}.module-details>div{grid-template-columns:1fr;gap:6px}.module-related-list>div{align-items:flex-start}}button:disabled{cursor:not-allowed;opacity:.55}a{color:var(--teal-dark)}svg{flex-shrink:0}.full-width{width:100%}.field-error,.inline-error{color:#b6353e;font-size:12px;line-height:1.5}.inline-error,.inline-notice{padding:12px 20px}.inline-success{color:var(--success);font-size:12px}.react-detail-status{margin-top:-10px;margin-bottom:22px}.plain-search{min-width:160px;border:1px solid var(--line);border-radius:5px;padding:10px 12px;font-size:12px}.section-heading{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:22px}.section-heading h2,.dashboard-panel h2{font-size:15px;margin:0 0 7px}.section-heading p{font-size:12px;color:var(--muted);margin:0}.section-heading a,.dashboard-link{display:inline-flex;align-items:center;gap:7px;font-size:12px}.dashboard-main{overflow:hidden;align-self:start}.dashboard-panel{padding:20px}.dashboard-panel .empty-panel{padding:20px 0;font-size:11px;min-height:120px}.dashboard-stack{display:flex;flex-direction:column}.attention-item{display:grid;gap:8px;padding:15px 0;border-bottom:1px solid var(--line);color:var(--ink)}.attention-item:last-of-type{border-bottom:0}.attention-item strong{font-size:12px;line-height:1.5;overflow-wrap:anywhere}.attention-item small{font-size:10px;color:var(--muted)}.attention-item .module-pill{justify-self:start}.dashboard-link{margin-top:18px}.knowledge-preview small{display:block;margin-top:7px;color:var(--muted);font-size:10px}.ticket-tasks{padding:22px}.ticket-tasks-heading{display:flex;justify-content:space-between;gap:15px;align-items:center;margin-bottom:18px}.ticket-tasks-heading h3{font-size:14px;margin:0 0 8px}.ticket-tasks-heading p{font-size:12px;color:var(--muted);margin:0}.ticket-task-list{display:grid;gap:12px}.ticket-task{display:flex;gap:20px;justify-content:space-between;border:1px solid var(--line);border-radius:7px;padding:16px}.ticket-task-main{min-width:0}.ticket-task-main p{font-size:12px;color:var(--muted);margin:10px 0}.ticket-task-main small,.ticket-task-meta small{font-size:10px;color:var(--muted)}.ticket-task-meta{display:flex;flex-direction:column;align-items:flex-end;gap:10px;min-width:120px}.ticket-task-meta .module-task-overdue{color:#b6353e}.attachments{padding:20px;border-top:1px solid var(--line)}.attachments h3{font-size:13px;display:flex;align-items:center;gap:8px;margin:0 0 15px}.attachment-list{list-style:none;padding:0;margin:0 0 18px;display:grid;gap:10px}.attachment-list li{display:flex;gap:10px;align-items:center;background:#f7f9fb;border:1px solid var(--line);border-radius:6px;padding:12px}.attachment-list li>div{flex:1;min-width:0}.attachment-list a{font-size:12px;overflow-wrap:anywhere}.attachment-list small{display:block;font-size:10px;color:var(--muted);margin-top:5px}.attachment-form{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.file-picker{display:grid;gap:7px;flex:1;min-width:170px;font-size:11px;color:var(--muted)}.file-picker input{max-width:100%;font-size:11px}.checkbox-field{display:flex;align-items:center;gap:6px;font-size:11px;color:var(--muted)}.attachment-form .field-error{width:100%;margin:2px 0}.notifications{position:relative;display:flex}.notification-bell{position:relative}.notification-bell>span{position:absolute;right:-3px;top:-3px;font-size:9px;font-weight:700;border-radius:10px;min-width:16px;height:16px;padding:0 4px;display:grid;place-items:center;background:#ca3a46;color:#fff}.notification-panel{position:absolute;right:0;top:calc(100% + 15px);z-index:60;width:360px;max-width:calc(100vw - 28px);max-height:calc(100dvh - 92px);display:flex;flex-direction:column;border:1px solid var(--line);background:#fff;border-radius:9px;box-shadow:0 15px 45px #17233125;overflow:hidden}.notification-panel header{padding:16px;display:flex;justify-content:space-between;gap:12px;align-items:center;border-bottom:1px solid var(--line)}.notification-panel h2{font-size:14px;margin:0}.notification-panel header button{font-size:10px}.notification-list{min-height:0;max-height:420px;overflow:auto}.notification-item{display:grid;gap:7px;padding:15px 16px;border-bottom:1px solid var(--line);color:var(--ink)}.notification-item.unread{background:#edf8f7;box-shadow:inset 3px 0 var(--teal)}.notification-state{width:fit-content;color:var(--teal-dark);font-size:9px!important;font-weight:700;letter-spacing:.04em;text-transform:uppercase}.notification-error-toast{position:absolute;top:calc(100% + 12px);right:0;z-index:61;width:280px;margin:0;padding:10px 12px;border:1px solid #e7a5aa;border-radius:7px;color:#8d2831;background:#fff7f7;box-shadow:0 8px 24px #18263c1f;font-size:11px}.notification-item strong{font-size:12px;line-height:1.4}.notification-item span{font-size:12px;line-height:1.5;overflow-wrap:anywhere}.notification-item small{font-size:10px;color:var(--muted)}.notification-empty{padding:25px 16px;color:var(--muted);font-size:12px;margin:0}.connection-banner{padding:10px 24px;background:#fff5df;color:#835518;font-size:12px;text-align:center}.connection-banner button{background:none;border:0;text-decoration:underline;color:inherit;cursor:pointer}.module-title-button:disabled{opacity:1;cursor:default}.sla-running,.sla-met{color:var(--success)}.sla-risk,.sla-breached{color:#b6353e}.sla-warning{color:#a57924}.sla-paused{color:var(--muted)}.module-registry,.card{max-width:100%}.module-form-grid{width:100%}.dialog-actions .primary-button{display:inline-flex}.registry-table td .subject{max-width:360px}.live-page{min-width:0}.module-result-count{white-space:nowrap}.topbar .global-search{min-width:0;max-width:520px}.global-search input{min-width:0}.user-summary{max-width:250px}.user-summary>div{min-width:0}.user-summary 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4px}.history-list{min-height:240px;padding:22px 30px}@media(min-width:1280px){.detail-side{position:sticky;top:94px}}@media(max-width:900px){.ticket-detail-layout{grid-template-columns:1fr}.detail-side{grid-template-columns:1fr 1fr}.detail-side .sla-card{order:-1}}@media(max-width:640px){.ticket-hero-topline{align-items:flex-start;padding:18px 18px 0 22px}.ticket-hero-topline,.ticket-hero-actions{flex-wrap:wrap}.ticket-hero h1{margin:14px 22px 12px;font-size:25px}.ticket-hero-pills,.ticket-hero .ticket-description{margin-right:22px;margin-left:22px}.ticket-hero-meta{align-items:flex-start;flex-direction:column;padding-right:22px;padding-left:22px}.ticket-activity .detail-tabs{overflow-x:auto;padding-right:8px;padding-left:8px}.ticket-activity .detail-tabs button{flex:0 0 auto}.ticket-activity .live-messages{padding:20px 16px 12px}.ticket-activity .live-message{width:calc(100% - 34px);margin-left:34px}.ticket-activity 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var(--line);border-radius:8px;background:#f8fafb;color:var(--muted)}.ticket-primary-search:focus-within{border-color:var(--teal);background:#fff;outline:3px solid rgba(21,155,154,.11)}.ticket-primary-search input{width:100%;min-width:0;height:40px;padding:0 0 0 10px;border:0;outline:0;background:transparent;font-size:12px}.filter-toggle{display:inline-flex;align-items:center;gap:7px;min-height:42px;padding:0 13px;border:1px solid var(--line);border-radius:8px;background:#fff;color:var(--muted);font-size:11px;font-weight:650;cursor:pointer}.filter-toggle:hover,.filter-toggle.active{border-color:#a9cecb;color:var(--teal-dark);background:var(--teal-soft)}.filter-toggle>span{display:grid;place-items:center;min-width:19px;height:19px;border-radius:999px;background:var(--teal-dark);color:#fff;font-size:9px}.ticket-quick-views{display:inline-flex;align-items:stretch;flex:0 1 auto;min-width:0;padding:3px;border:1px solid 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currentColor;border-bottom:1.5px solid currentColor;content:"";transform:rotate(45deg)}.ticket-more-views[open]>summary:after{margin-top:3px;transform:rotate(225deg)}.ticket-more-menu{position:absolute;top:calc(100% + 8px);right:0;z-index:20;display:grid;width:220px;padding:6px;border:1px solid var(--line);border-radius:9px;background:#fff;box-shadow:0 14px 32px #18263c29}.ticket-more-menu button{display:flex;align-items:center;justify-content:space-between;gap:12px;min-height:36px;padding:0 10px;border:0;border-radius:6px;background:transparent;color:var(--ink);font-size:11px;text-align:left;cursor:pointer}.ticket-more-menu button:hover,.ticket-more-menu button.active{background:var(--teal-soft);color:var(--teal-dark)}.ticket-more-menu strong{font-size:10px;font-variant-numeric:tabular-nums}.tickets-workspace .ticket-commandbar .view-switcher{align-self:center;margin:0 0 0 auto}.tickets-workspace .ticket-commandbar .view-switcher button{min-height:34px;padding:0 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.registry-table th{height:42px;padding:0 14px;background:#fff;color:#7b8798;font-size:9px;letter-spacing:.065em;text-transform:uppercase}.tickets-workspace .registry-table td{height:auto;padding:15px 14px}.tickets-workspace .registry-table:has(#select-page) th:first-child,.tickets-workspace .registry-table:has(#select-page) td:first-child{width:48px;padding-right:8px;padding-left:18px}.tickets-workspace .registry-table tbody tr{transition:background .15s ease}.tickets-workspace .registry-table tbody tr:hover td{background:#f6fafb}.tickets-workspace .registry-table tbody tr.ticket-row-needs-reply td:first-child{box-shadow:inset 3px 0 #d28b28}.ticket-subject-cell{width:38%;min-width:280px}.ticket-row-reference{display:flex;align-items:center;gap:8px;margin-bottom:6px}.tickets-workspace .registry-table .id-link{color:var(--teal-dark);font-size:10px;letter-spacing:.025em}.tickets-workspace .registry-table .subject{max-width:520px;color:var(--ink);font-size:13px;line-height:1.4}.tickets-workspace .registry-table .subline{margin-top:6px;font-size:10px}.reply-indicator{display:inline-flex;align-items:center;gap:4px;padding:3px 7px;border-radius:999px;background:#fff2dd;color:#a36314;font-size:9px;font-weight:700}.ticket-assignee{display:inline-flex;align-items:center;gap:8px;white-space:nowrap}.ticket-assignee .mini-avatar{width:27px;height:27px}.tickets-workspace .status-pill{border-radius:999px;padding:6px 9px;font-size:10px}.ticket-list{background:#fff}.ticket-list-heading,.ticket-list-row{display:grid;grid-template-columns:minmax(0,1fr) 155px 34px;align-items:center;gap:18px}.ticket-list.selectable .ticket-list-heading,.ticket-list.selectable .ticket-list-row{grid-template-columns:22px minmax(0,1fr) 155px 34px}.ticket-list-heading{min-height:38px;padding:0 18px;border-bottom:1px solid var(--line);color:#8994a3;font-size:9px;font-weight:700;letter-spacing:.07em;text-transform:uppercase}.ticket-list-heading>span:last-child{grid-column:-3 / -2}.ticket-list.selectable .ticket-list-heading>span:last-child{grid-column:-3 / -2}.ticket-list-row{position:relative;min-height:91px;padding:14px 18px;border-bottom:1px solid #e8edf1;transition:background .14s ease}.ticket-list-row:hover{background:#f8fbfb}.ticket-list-row:last-child{border-bottom:0}.ticket-list-row.ticket-row-needs-reply:before{content:"";position:absolute;inset:0 auto 0 0;width:3px;background:#d28b28}.ticket-list-row>input,.ticket-list-heading>input{margin:0;accent-color:var(--teal)}.ticket-list-select-cell{display:flex;align-items:center}.ticket-list-select-cell input{margin:0;accent-color:var(--teal)}.ticket-list-main{min-width:0}.ticket-list .ticket-row-reference{margin-bottom:4px}.ticket-list .id-link{color:var(--teal-dark);font-size:9px;font-weight:750;letter-spacing:.04em}.ticket-list 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button{display:inline-grid;place-items:center;width:32px;height:32px;margin:0;padding:0;border-radius:7px}.tickets-workspace .live-bulk{min-height:58px;padding:10px 20px;border-bottom:1px solid #cce6e3;background:#ecf8f6}.tickets-workspace .live-bulk select{min-height:36px;border-radius:6px;background:#fff}.tickets-workspace .live-kanban{min-height:520px;gap:12px;padding:18px;background:#f5f7fa}.tickets-workspace .live-kanban .kanban-column{min-width:270px;padding:12px;border:1px solid #e0e6eb;border-radius:9px;background:#edf1f4}.tickets-workspace .live-kanban .kanban-column>header{align-items:center;margin:0 2px 13px}.tickets-workspace .live-kanban .kanban-column>header>div{display:flex;align-items:center;gap:8px}.tickets-workspace .live-kanban .kanban-column>header>span{display:grid;place-items:center;min-width:23px;height:23px;border-radius:999px;background:#fff;font-size:10px}.kanban-status-dot{width:7px;height:7px;border-radius:50%;background:var(--status-color, var(--teal));box-shadow:0 0 0 3px color-mix(in srgb,var(--status-color, var(--teal)) 14%,transparent)}.tickets-workspace .live-kanban .kanban-ticket{padding:15px;border-radius:8px;box-shadow:0 2px 7px #18263c0a}.tickets-workspace .live-kanban .kanban-ticket:hover{border-color:#a9cecb;box-shadow:0 5px 14px #18263c14;text-decoration:none}.tickets-workspace .live-kanban .kanban-ticket p{margin:9px 0;color:var(--ink);font-size:13px}.tickets-workspace .live-kanban .kanban-ticket footer{font-size:10px}.kanban-empty{margin:28px 0;color:#8b96a5;font-size:11px;text-align:center}@media(max-width:1250px){.ticket-commandbar{flex-wrap:wrap}.ticket-primary-search{width:100%;flex-basis:100%}.tickets-workspace .ticket-filters{grid-template-columns:minmax(240px,2fr) repeat(3,minmax(140px,1fr))}}@media(max-width:800px){.tickets-heading{align-items:flex-start}.tickets-summary{grid-template-columns:1fr 1fr}.ticket-commandbar{align-items:stretch}.ticket-primary-search{order:-1;width:100%;max-width:none;flex-basis:100%}.ticket-quick-views{flex:1 1 auto}.tickets-workspace .ticket-toolbar{align-items:stretch;flex-direction:column;gap:8px;padding-right:10px;padding-left:10px}.tickets-workspace .view-switcher{align-self:flex-start;margin:0 0 10px}.tickets-workspace .ticket-filters{grid-template-columns:1fr 1fr}.tickets-workspace .ticket-search-field{grid-column:1 / -1}}@media(max-width:520px){.tickets-heading{flex-direction:column}.tickets-heading h1{font-size:27px}.tickets-heading .primary-button{width:100%}.tickets-summary{grid-template-columns:1fr 1fr;gap:8px}.ticket-summary-card{align-items:center;flex-direction:row;gap:10px;min-height:76px;padding:12px}.summary-icon{width:36px;height:36px}.summary-label{margin-bottom:4px;font-size:11px}.summary-value-row{align-items:center;gap:6px}.summary-value-row strong{font-size:22px}.summary-value-row>span{font-size:10px;white-space:normal}.ticket-commandbar{padding:12px}.ticket-quick-views{width:100%;flex-basis:100%;justify-content:stretch}.ticket-quick-views>button,.ticket-more-views{flex:1 1 0}.ticket-more-views>summary{width:100%}.filter-toggle{padding:0 10px}.tickets-workspace .ticket-commandbar .view-switcher{margin-left:auto}.ticket-list-heading{display:none}.ticket-list{display:grid;gap:10px;padding:12px;background:#f5f7fa}.ticket-list-row,.ticket-list.selectable .ticket-list-row{grid-template-columns:minmax(0,1fr) 28px;gap:10px;min-height:0;padding:14px;border:1px solid var(--line);border-radius:9px;background:#fff}.ticket-list-row>input{grid-row:1;grid-column:2;justify-self:end}.ticket-list-main{grid-row:1;grid-column:1}.ticket-list-timing{grid-row:2;grid-column:1;display:flex;align-items:center;gap:10px}.ticket-list-open{grid-row:2;grid-column:2}.ticket-list-meta>span:not(.status-pill):last-child{display:none}.ticket-filter-panel{padding:15px}.tickets-workspace .ticket-filters{grid-template-columns:1fr}.tickets-workspace .ticket-search-field{grid-column:auto}.tickets-workspace .live-bulk{align-items:stretch;flex-direction:column}.tickets-workspace .live-bulk .primary-button{width:100%}.tickets-workspace .registry-table-wrap{overflow:visible;padding:12px;background:#f5f7fa}.tickets-workspace .module-table,.tickets-workspace .module-table tbody{display:grid;min-width:0;gap:10px}.tickets-workspace .module-table thead{display:none}.tickets-workspace .module-table tr{display:grid;grid-template-columns:auto auto minmax(0,1fr) auto;gap:10px;padding:15px;border:1px solid var(--line);border-radius:9px;background:#fff}.tickets-workspace .module-table td{display:none;width:auto!important;height:auto;padding:0!important;border:0}.tickets-workspace .module-table:has(#select-page) td:nth-child(1),.tickets-workspace .module-table:has(#select-page) td:nth-child(2),.tickets-workspace .module-table:has(#select-page) td:nth-child(3),.tickets-workspace .module-table:has(#select-page) td:nth-child(4),.tickets-workspace .module-table:has(#select-page) td:nth-child(6),.tickets-workspace .module-table:not(:has(#select-page)) td:nth-child(1),.tickets-workspace .module-table:not(:has(#select-page)) td:nth-child(2),.tickets-workspace .module-table:not(:has(#select-page)) td:nth-child(3),.tickets-workspace .module-table:not(:has(#select-page)) td:nth-child(5){display:block}.tickets-workspace .module-table:has(#select-page) td:nth-child(1){grid-row:1;grid-column:4}.tickets-workspace .module-table:has(#select-page) td:nth-child(2),.tickets-workspace .module-table:not(:has(#select-page)) td:nth-child(1){grid-column:1 / 4;min-width:0}.tickets-workspace .module-table:has(#select-page) td:nth-child(3),.tickets-workspace .module-table:has(#select-page) td:nth-child(4),.tickets-workspace .module-table:has(#select-page) td:nth-child(6),.tickets-workspace .module-table:not(:has(#select-page)) td:nth-child(2),.tickets-workspace .module-table:not(:has(#select-page)) td:nth-child(3),.tickets-workspace .module-table:not(:has(#select-page)) td:nth-child(5){grid-row:2}.tickets-workspace .module-table:has(#select-page) td:nth-child(3),.tickets-workspace .module-table:not(:has(#select-page)) td:nth-child(2){grid-column:1}.tickets-workspace .module-table:has(#select-page) td:nth-child(4),.tickets-workspace .module-table:not(:has(#select-page)) td:nth-child(3){grid-column:2}.tickets-workspace .module-table:has(#select-page) td:nth-child(6),.tickets-workspace .module-table:not(:has(#select-page)) td:nth-child(5){grid-column:4;align-self:center;font-size:10px}.tickets-workspace .module-table tr.ticket-row-needs-reply{border-left:3px solid #d28b28}}@media(max-width:390px){.tickets-summary{grid-template-columns:1fr}}.ticket-list{overflow-x:auto}.ticket-list-heading,.ticket-list-row{width:max-content;min-width:100%;box-sizing:border-box;grid-template-columns:var( --ticket-grid-columns, minmax(280px, 1fr) minmax(168px, .62fr) minmax(132px, .48fr) minmax(174px, .68fr) minmax(150px, .56fr) );gap:16px}.ticket-list.selectable .ticket-list-heading,.ticket-list.selectable .ticket-list-row{grid-template-columns:var( --ticket-grid-columns-selectable, 22px minmax(280px, 1fr) minmax(168px, .62fr) minmax(132px, .48fr) minmax(174px, .68fr) minmax(150px, .56fr) )}.ticket-column-header{position:relative;z-index:4;display:flex;align-items:center;min-width:0;cursor:grab;transition:color .14s ease,background .14s ease}.ticket-column-header:active{cursor:grabbing}.ticket-column-header:focus-visible{border-radius:4px;outline:2px solid rgba(21,155,154,.35);outline-offset:2px}.ticket-column-header.dragging{opacity:.48}.ticket-column-header.drop-target{background:var(--teal-soft);color:var(--teal-dark)}.ticket-column-title{display:inline-flex;align-items:center;min-width:0;gap:5px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ticket-column-title svg{flex:0 0 auto;opacity:0;transition:opacity .14s ease}.ticket-column-header:hover .ticket-column-title svg,.ticket-column-header:focus-visible .ticket-column-title svg,.ticket-column-header.dragging .ticket-column-title svg{opacity:.75}.ticket-column-resizer{position:absolute;top:-10px;right:-9px;bottom:-10px;z-index:5;width:17px;cursor:col-resize;touch-action:none}.ticket-column-resizer:after{position:absolute;top:8px;right:8px;bottom:8px;width:1px;background:#c9d3dc;content:"";transition:width .14s ease,background .14s ease}.ticket-column-resizer:hover:after,.ticket-column-resizer:focus-visible:after{width:2px;background:var(--teal)}.ticket-column-resizer:focus-visible{outline:0}.is-resizing-ticket-column,.is-resizing-ticket-column *{cursor:col-resize!important;-webkit-user-select:none!important;user-select:none!important}.ticket-list-heading>span:last-child,.ticket-list.selectable .ticket-list-heading>span:last-child{grid-column:auto}.ticket-list-heading>span:nth-of-type(n+2){justify-self:start;width:100%;text-align:left}.ticket-list-row{min-height:82px}.ticket-actions-spacer{min-width:0}.ticket-list-heading,.ticket-list-row{padding-right:0}.ticket-actions-heading,.ticket-row-actions{position:sticky;right:0;z-index:6;width:88px;min-width:88px;justify-self:end;align-self:stretch;padding:0 8px;border-left:1px solid #e3e9ef;background:#fafcfd;box-shadow:-8px 0 18px -20px 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#159b9a29}.ticket-row-action:disabled{border-color:#e0e6eb;background:#f6f8fa;color:#aab4bf;cursor:not-allowed}.ticket-list-subline{display:block;margin-top:5px;color:var(--muted);font-size:9px}.ticket-list-cell{min-width:0}.company-cell,.status-cell,.assignee-cell,.ticket-list-timing{justify-self:stretch;width:100%}.company-cell{max-width:none;text-align:left}.status-cell,.assignee-cell,.ticket-list-timing{max-width:none}.ticket-list .subject:hover,.ticket-list .subject:focus-visible{color:var(--teal-dark);text-decoration:underline;text-decoration-thickness:1px;text-underline-offset:3px}.ticket-list-cell>select{width:100%;min-width:0;min-height:36px;padding:0 27px 0 9px;border:1px solid transparent;border-radius:7px;background-color:transparent;color:var(--ink);font-size:10px;font-weight:600;cursor:pointer}.ticket-list-row:hover .ticket-list-cell>select,.ticket-list-cell>select:focus{border-color:#cddce2;background-color:#fff}.ticket-list-cell>select:focus{border-color:var(--teal);outline:3px solid rgba(21,155,154,.1)}.company-cell a{display:inline-flex;align-items:center;min-height:32px;color:var(--teal-dark);font-size:10px;font-weight:650;line-height:1.45}.company-cell>span:not(.mobile-cell-label){color:var(--ink);font-size:10px}.company-details{display:grid;gap:4px;min-width:0}.company-details small{overflow:hidden;color:var(--muted);font-size:9px;line-height:1.35;text-overflow:ellipsis;white-space:nowrap}.readonly-assignee{display:inline-flex;align-items:center;gap:7px;font-size:10px}.readonly-assignee .mini-avatar{width:25px;height:25px}.mobile-cell-label{display:none}.ticket-cell-saving{position:absolute;right:12px;bottom:5px;color:var(--teal-dark);font-size:8px}.ticket-list-error{margin:0;padding:10px 18px;border-bottom:1px solid #f0b9b9;background:#fff7f7;color:#b6353e;font-size:11px}.ticket-layout-error{margin:0;padding:8px 18px;border-bottom:1px solid #f0c4c4;background:#fff8f8;color:#a93640;font-size:11px}@media(max-width:1100px){.ticket-list-heading,.ticket-list-row{grid-template-columns:minmax(220px,1fr) minmax(150px,.62fr) 118px 150px minmax(125px,.5fr);gap:8px}.ticket-list.selectable .ticket-list-heading,.ticket-list.selectable .ticket-list-row{grid-template-columns:20px minmax(220px,1fr) minmax(150px,.62fr) 118px 150px minmax(125px,.5fr)}.company-cell{max-width:170px}.assignee-cell{max-width:160px}}@media(max-width:1100px){.ticket-list-heading{display:none}.ticket-list{display:grid;gap:10px;padding:12px;background:#f5f7fa}.ticket-list-row,.ticket-list.selectable .ticket-list-row{width:auto;min-width:0;grid-template-columns:minmax(0,1fr) auto;gap:11px;min-height:0;padding:15px;border:1px solid var(--line);border-radius:9px;background:#fff}.ticket-actions-spacer{display:none}.ticket-row-actions{position:static;right:auto;width:auto;min-width:0;grid-row:auto;grid-column:1 / -1;padding-top:10px;border-top:1px solid #eef2f5;border-left:0;background:transparent;box-shadow:none}.ticket-list-row:hover .ticket-row-actions{background:transparent}.ticket-list-row>.ticket-list-select-cell{grid-row:1;grid-column:2;justify-self:end}.ticket-list-main{grid-row:1;grid-column:1}.ticket-list-cell{display:grid;grid-column:1 / -1;grid-template-columns:105px minmax(0,1fr);align-items:center;justify-self:stretch;width:100%;max-width:none;text-align:left;gap:8px}.mobile-cell-label{display:block;color:#8793a3;font-size:8px;font-weight:700;letter-spacing:.06em;text-transform:uppercase}.ticket-list-cell>select{border-color:var(--line);background:#fff}.ticket-list-timing{grid-row:auto;grid-column:1;display:flex;align-items:center;justify-self:stretch;width:auto;max-width:none;gap:9px}.ticket-list-timing .mobile-cell-label{display:block}.dashboard-recent .ticket-list-row,.dashboard-recent .ticket-list.selectable .ticket-list-row{grid-template-columns:minmax(0,1fr) auto}}.ticket-quick-preview{width:100vw;max-width:none;height:100dvh;max-height:none;margin:0;padding:0;border:0;background:transparent;color:var(--ink);overflow:hidden}.ticket-quick-preview::backdrop{background:#0c1c3257;-webkit-backdrop-filter:blur(1px);backdrop-filter:blur(1px)}.ticket-quick-preview-sheet{display:flex;width:min(720px,calc(100vw - 48px));height:100dvh;margin-left:auto;flex-direction:column;border-left:1px solid var(--line);background:#f7f9fb;box-shadow:-20px 0 64px #111c2938;animation:ticket-preview-enter .2s ease-out}@keyframes ticket-preview-enter{0%{transform:translate(28px);opacity:0}to{transform:translate(0);opacity:1}}.ticket-preview-header{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;padding:20px 22px 18px;border-bottom:1px solid var(--line);background:#fff}.ticket-preview-header>div:first-child{min-width:0}.ticket-preview-header span,.ticket-preview-header strong{display:block}.ticket-preview-header>div>span{margin-bottom:7px;color:var(--muted);font-size:10px;font-weight:700;letter-spacing:.07em;text-transform:uppercase}.ticket-preview-header>div>strong{margin-bottom:5px;color:var(--teal-dark);font-size:11px;letter-spacing:.04em}.ticket-preview-header h2{margin:0;font-size:19px;line-height:1.35;overflow-wrap:anywhere}.ticket-preview-header-actions{display:flex;flex:0 0 auto;gap:8px}.ticket-preview-content{min-height:0;flex:1;overflow-y:auto}.ticket-preview-loading,.ticket-preview-error{margin:24px;padding:24px;border:1px solid var(--line);border-radius:9px;background:#fff}.ticket-preview-error{display:grid;justify-items:start;gap:10px;color:#a93640}.ticket-preview-grid{display:grid;grid-template-columns:minmax(0,1.18fr) minmax(240px,.82fr);gap:14px;padding:16px}.ticket-preview-column{display:grid;align-content:start;gap:14px;min-width:0}.ticket-preview-section,.ticket-preview-sla{border:1px solid var(--line);border-radius:9px;background:#fff;box-shadow:0 2px 5px #18263c09}.ticket-preview-section{padding:16px}.ticket-preview-section h3,.ticket-preview-sla h3{margin:0 0 14px;font-size:13px}.ticket-preview-facts{display:grid;grid-template-columns:minmax(94px,.7fr) minmax(0,1.3fr);gap:10px 12px;margin:0;font-size:11px}.ticket-preview-facts dt{color:var(--muted)}.ticket-preview-facts dd{min-width:0;margin:0;font-weight:600;overflow-wrap:anywhere}.ticket-preview-facts .status-pill{padding:4px 7px;font-size:9px}.ticket-preview-section-heading{display:flex;align-items:center;justify-content:space-between}.ticket-preview-section-heading span{min-width:22px;padding:2px 6px;border-radius:999px;background:#edf2f5;color:var(--muted);font-size:9px;text-align:center}.ticket-preview-messages{display:grid;gap:9px;margin-bottom:12px}.ticket-preview-messages article{display:grid;grid-template-columns:30px minmax(0,1fr);gap:9px;padding:10px;border:1px solid #e6ebf0;border-radius:8px;background:#f7f9fb}.ticket-preview-messages article.internal{border-color:#e8d9ad;background:#fff9e9}.ticket-preview-messages .mini-avatar{width:30px;height:30px}.ticket-preview-messages article>div{min-width:0}.ticket-preview-messages header{display:flex;align-items:baseline;justify-content:space-between;gap:8px;margin-bottom:5px}.ticket-preview-messages strong{min-width:0;font-size:10px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ticket-preview-messages time,.ticket-preview-messages small{color:var(--muted);font-size:8px}.ticket-preview-messages p{display:-webkit-box;margin:0;color:#394960;font-size:10px;line-height:1.5;overflow:hidden;-webkit-box-orient:vertical;-webkit-line-clamp:3}.ticket-preview-conversation>a,.ticket-preview-footer a{display:inline-flex;align-items:center;gap:6px;font-size:10px;font-weight:700}.ticket-preview-empty{margin:0 0 12px;color:var(--muted);font-size:11px}.ticket-preview-sla{display:grid;grid-template-columns:42px minmax(0,1fr);gap:10px;padding:16px;border-color:#cbe9d8;background:linear-gradient(135deg,#effaf4,#e6f6ee);color:var(--success)}.ticket-preview-sla.sla-risk,.ticket-preview-sla.sla-warning{border-color:#f0d2a9;background:var(--warning-bg);color:var(--warning)}.ticket-preview-sla.sla-breached{border-color:#efc6c6;background:#fff3f3;color:var(--danger)}.ticket-preview-sla-icon{display:grid;place-items:center;width:38px;height:38px;border:1px solid currentColor;border-radius:50%}.ticket-preview-sla h3{margin-bottom:6px}.ticket-preview-sla strong,.ticket-preview-sla div>span{display:block}.ticket-preview-sla strong{margin-bottom:5px;font-size:17px}.ticket-preview-sla div>span{font-size:10px}.ticket-preview-footer{display:flex;justify-content:flex-end;padding:0 16px 18px}.ticket-preview-footer 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18px;align-items:center;gap:11px;width:100%;min-height:36px;padding:7px 9px;color:var(--ink);font-size:12px;font-weight:500;text-align:left;background:transparent;border:0;border-radius:6px;cursor:pointer}.status-select-option:hover,.status-select-option[data-active=true]{background:#f1f6f7;box-shadow:inset 0 0 0 2px #087e828c;outline:0}.status-select-option[aria-selected=true]{color:#075e62;font-weight:650;background:color-mix(in srgb,var(--option-color) 8%,#eef8f8)}.status-select-option[aria-selected=true][data-active=true]{background:color-mix(in srgb,var(--option-color) 9%,#e8f5f5);box-shadow:inset 0 0 0 2px #087e82a6}.status-select-option .status-select-option-dot{background:var(--option-color)}.status-select-option>svg{justify-self:end;color:var(--teal-dark)}.side-status-field{margin-bottom:15px;color:var(--muted);font-size:11px}.side-status-field .status-select{margin-top:7px}.side-status-field .status-select-trigger{min-height:38px;font-size:12px}.status-cell 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small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.assignee-select-copy strong{font-size:10px;font-weight:650}.assignee-select-copy small{color:var(--muted);font-size:8px}.assignee-select-popover{position:fixed;z-index:1200;display:flex;flex-direction:column;overflow:hidden;padding:6px;border:1px solid #cdd9df;border-radius:9px;background:#fff;box-shadow:0 14px 34px #162a372e,0 3px 8px #162a3714}.assignee-select-search{display:flex;align-items:center;flex:0 0 auto;gap:7px;min-height:38px;padding:0 10px;border:1px solid var(--line);border-radius:7px;color:var(--muted)}.assignee-select-search:focus-within{border-color:var(--teal);outline:3px solid rgba(21,155,154,.1)}.assignee-select-search input{width:100%;min-width:0;height:36px;padding:0;border:0;outline:0;background:transparent;color:var(--ink);font-size:11px}.assignee-select-options{flex:1 1 auto;min-height:0;margin-top:5px;overflow-y:auto}.assignee-select-option{display:grid;grid-template-columns:30px minmax(0,1fr) 18px;align-items:center;gap:9px;width:100%;min-height:48px;padding:6px 8px;border:0;border-radius:6px;background:transparent;color:var(--ink);text-align:left;cursor:pointer}.assignee-select-option:hover,.assignee-select-option[data-active=true]{background:#f1f6f7}.assignee-select-option[aria-selected=true]{background:var(--teal-soft);color:var(--teal-dark)}.assignee-select-option>svg{justify-self:end;color:var(--teal-dark)}.assignee-select-option strong{overflow:hidden;font-size:11px;font-weight:650;text-overflow:ellipsis;white-space:nowrap}.assignee-select-option small{overflow:hidden;color:var(--muted);font-size:9px;text-overflow:ellipsis;white-space:nowrap}.assignee-select-avatar{display:grid;place-items:center;width:28px;height:28px;border-radius:999px;background:#e8f5f4;color:var(--teal-dark);font-size:9px;font-weight:750}.assignee-select-empty{margin:0;padding:18px 10px;color:var(--muted);font-size:10px;text-align:center}.status-color-settings{margin-top:20px;padding:22px}.status-color-settings>header{display:flex;align-items:center;gap:12px;margin-bottom:20px}.status-color-settings .settings-icon{display:grid;place-items:center;width:38px;height:38px;border-radius:9px;background:var(--teal-soft);color:var(--teal-dark)}.status-color-settings h2{margin:0 0 5px;font-size:15px}.status-color-settings header p{margin:0;color:var(--muted);font-size:11px}.status-color-grid{display:grid;grid-template-columns:repeat(2,minmax(260px,1fr));gap:1px 28px;border-top:1px solid var(--line)}.status-color-row{display:flex;align-items:center;justify-content:space-between;gap:15px;min-height:58px;border-bottom:1px solid var(--line)}.color-control{display:flex;align-items:center;gap:7px}.color-control input[type=color]{width:34px;height:34px;padding:3px;border:1px solid var(--line);border-radius:7px;background:#fff;cursor:pointer}.color-control input[type=text]{width:84px;min-height:34px;padding:0 8px;border:1px solid var(--line);border-radius:7px;color:var(--ink);font-size:10px;font-family:ui-monospace,SFMono-Regular,Consolas,monospace;text-transform:uppercase}.color-control input:focus{border-color:var(--teal);outline:3px solid rgba(21,155,154,.1)}.status-color-settings form>footer{display:flex;justify-content:flex-end;gap:10px;margin-top:20px}.status-color-settings form>footer button{gap:7px}@media(max-width:700px){.status-color-grid{grid-template-columns:1fr}.status-color-settings form>footer{align-items:stretch;flex-direction:column-reverse}}.telegram-settings{margin-top:20px;padding:22px}.telegram-settings>header{display:flex;align-items:center;gap:12px;margin-bottom:20px}.telegram-settings .settings-icon{display:grid;place-items:center;width:38px;height:38px;flex:0 0 auto;border-radius:9px;background:var(--teal-soft);color:var(--teal-dark)}.telegram-settings h2{margin:0 0 5px;font-size:15px}.telegram-settings header p,.telegram-settings .module-field small,.telegram-switch small{display:block;margin:0;color:var(--muted);font-size:11px;line-height:1.45}.telegram-state{margin-left:auto;padding:6px 9px;border-radius:999px;font-size:10px;font-weight:700;white-space:nowrap}.telegram-state.ready{background:#dcfce7;color:#166534}.telegram-state.off{background:#f1f5f9;color:#64748b}.telegram-switch,.telegram-clear-token{display:flex;align-items:flex-start;gap:10px}.telegram-switch{padding:14px;margin-bottom:18px;border:1px solid var(--line);border-radius:8px;background:#f8fafc}.telegram-switch input,.telegram-clear-token input{margin-top:2px}.telegram-switch strong{display:block;margin-bottom:3px;color:var(--ink);font-size:13px}.telegram-form-grid{padding-top:2px}.telegram-clear-token{margin-top:14px;color:var(--muted);font-size:12px}.telegram-settings form>footer{display:flex;justify-content:flex-end;margin-top:20px}@media(max-width:700px){.telegram-settings>header{align-items:flex-start;flex-wrap:wrap}.telegram-state{margin-left:50px}}